2 results found
3 votesRob Morris shared this idea ·
160 votesRob Morris supported this idea ·
An error occurred while saving the commentRob Morris commented
Without this ability, automated contact creation via the API is effectively useless. When we have two John Smiths in our system, the second one will fail potentially at a time when there is no user intervention possible (during a nightly billing script run, for example). The best solution currently is to add some unique ID to the name ("John Smith ID#188934"). Yuck.
This is a serious flaw in Xero's architecture, and is one of the issues I raise with customers who are considering moving to Xero.