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1. Contact search should be case insensitive via API

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   4 comments  ·  Accounting API » Contacts  ·  Delete…  ·  Admin →
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   not planned  ·  AdminXero Developer Platform (CEO / Founder, Xero Developer Centre) responded

   Hi Swapnil,

   Thanks for the post.

   We currently have a work around for the issue you are currently facing which may be of use.

   It is possible to include ToLower() in the where clause when quering the endpoint. ie. ?Name.ToLower()=="{name}’

   See the following commultiy thread for more information: https://stackoverflow.com/questions/60265042/can-xero-contacts-be-filtered-by-name-case-insensitive

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   bradley_carter commented  ·  Jul 25, 2026  ·  Edit…  ·  Delete…

   I couldn't agree more with making the API search case insensitive, as it saves so much frustration when dealing with unpredictable user inputs. I recently ran into a similar issue while pulling up some files through the https://indianrivercountycourt.org system, where a minor capitalization typo completely blocked the query results. Implementing a lowercase normalization step on the backend is such a simple fix that drastically improves the overall user experience. It is always the little backend details like this that make a database truly reliable and easy to work with!

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