Luke Wheeler
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We also heavily rely on the Xero API to trigger the send of the invoices from Xero.
This has become a much bigger problem since the link in the email to access our Xero Invoice has had the landing screen changed. users now only see a high level summary of the invoice (not the whole invoice) and a spot to pay via card. Majority of our customers pay via EFT. We did not get notification that this was changing and Xero support have said its a global experiment thats working as planned and no plan to change it back.
This is causing concerns amongst our customers who are now unwilling to pay because dodgy links are a scam and they dont want to pay via card details (until we explain to everyone of our customers how to download the pdf).
Majority of our customers pay via EFT details and need to see the whole invoice for details of what we were billing for and for their audit purposes.
This issue seemed to change when we were updated to be e-invoicing registered.