This is far from completed and as it stands, poor code!

1. When setting Reminders, there is no indication or warning that it won't work unless the invoice has been sent.

2. Our CRM sends/emails invoices direct and they are then imported into Xero - but they STILL NEED TO HAVE REMINDERS!

So we need a way, when importing to ask "Have these imported invoices been sent?" YES/NO with the flag then switched is YES - someway of having reminders working for imported invoices.

Sure thats not rocket science :-) and please fix this ASAP!

TIA, David

The single most important thing to a same business is to get paid and any help to do that is crucial as you know, and as we use the IMPORT function that is provided we cant use the reminder feature - plain and simple poor!

@Jason - thanks for raising this, the correct category to find these applications under is now here: http://www.xero.com/add-ons/debtortracking/

None of the 'payment' integration options currently listed relate to overdue invoices, can you please update the suggestion?

Sending a statement is sort of a reminder, you should try a debt collection agency. Debtforce has developed and API intergration with xero and their software. Maybe give them a go?? www.debtforce.co.nz

Sending a statement is a reminder of sorts, you could look at using a debt recovery agency which can collect your debts. DebtForce has an API intergration with Xero. you should check them out..www.debtforce.co.nz

I'm surprised this still hasn't been implemented. We're not interested in paying an additional $25 a month just to have this feature. It's basic feature that similar systems are already offering. If the Xero team is really reading these requests then why is it taking so long?

Please explain my one simple thing. Why I supposed to pay yet another third party company when this should be dead simple, basic, standard functionality in Xero? Same goes to you prehistoric budget planner. Why don't you simply add this feature? You have it partially with repeating invoices. Just add freaking date trigger to it and modify it a little. Gaddamit why I have to even write this. Do you know that Sun is a star? - Analogy

debtormonkey.com have launched an integration that does this. Worth a look at but feel it should be core functionality.

Mike - surely the whole point of this user voice board is to get the best ideas noticed! So - presumably (if it works as it says on the tin) Xero will implement the ideas that receive the most votes... Saying it will never happen is not helpful.

i agree, how hard can it be? i love the way freshbook manages reminders, overdue fee's and the way clients can click a link and see their entire account history. Shame its ugly and doesnt do anything else useful to me.

As far as I know Xero development staff and their approach to basics like this one I can say. - This will never happen. I asked about that two years ago. And here we are.

this would be great if it could be automated on say a weekly basis

i can't believe this is not already an option. Surely this would not be a complicated addition. Jeepers!! :(

This would be fantastic.
Pleeease !!!
Similar to nigels idea but flexible - and don't forget the text to tell the thugs with their baseball bats to make a 'call' on the really bad debtors.

Some of this customer management stuff would be fantastic. Would be great to be able to manage the entire money chasing up schedule in there automatically (or easily).

I.e.
send out friendly reminder 1 if invoice overdue by 14 days
send out friendly reminder 2 if invoice overdue by 28 days
send out reminder 3 if invoice overdue by 60 days
send out debt collection advise if overdue by 90 days
(they aren't our internal rules, I just made them up as an example)