Customer: "I never received your invoice!". Option to request "Read Email" receipts when emailing invoices
Some of my customers who forget to pay their overdue invoices use the excuse "Oh, I don't seem to have received your invoice".
It would be great if we could have a tickbox option to "Request a Read Receipt" (much in the way you can when sending an email via MS Outlook) so that when the customer reads the email they are then prompted to send a receipt confirming that they've read it.
They won't be able to use the above excuse anymore if they send a read receipt!
As this forum is for developer API functionality requests and yours relates to something that would need to happen in the main application, I’m afraid we have to decline this suggestion, but don’t take it personally – we would still love to see you make your suggestion in the Xero Community forum: https://community.xero.com/business/
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Anonymous commented
I agree! Read receipt would be very helpful. Please reconsider.