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(thinking…)

when contacts are merged show this status for the API

When merging contacts the system seems to treat them as a delete so we can’t differentiate them from a full delete. Ideally they should show a status of merged and the ID of the contact they were merged with that way we could perform the same action in the CRM of merging the contacts history rather than deleting them.

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AdminXero Developer Platform (CEO / Founder, Xero Developer Centre) shared this idea  ·   ·  Report…  ·  Admin →
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  • Caroline Lumb commented  ·   ·  Report

    Please help us on this, Xero. I have wasted a huge amount of time trying to publish a £50 invoice

  • Anonymous commented  ·   ·  Report

    Please give option to process anyway, otherwise sit there and never get processed!!

  • Anonymous commented  ·   ·  Report

    Any updates on this one? We are having issues as a result of contact merging as well.

  • Matt Jenkins commented  ·   ·  Report

    This issue is only 8 years old, I suppose it's a bit too soon to expect an update?

  • Donald Jansen commented  ·   ·  Report

    Is there still nothing implemented for this, we currently have this situation where a contact has been merged but now our system fails to insert invoices because of this

  • Mark commented  ·   ·  Report

    This is a significant issue for us - and exacerbated by the fact that the UpdatedDateUTC isn't updated for either the merged (i.e. archived) or the retained (i.e. active) contact, so we can't efficiently run a query to find mergers.

  • Anonymous commented  ·   ·  Report

    Is this legitimately still outstanding?
    Surely it cannot be that hard to implement.

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